Fire, Smoke & Water Damage Restoration Boise & Nampa

What to do right now

Safety first. If there is active fire, smoke you cannot explain, or a gas smell, leave the building and call 911. Do not go back inside until the fire department says it is safe.

Water

Stay out of standing water if outlets, cords or appliances may be wet. Shut off power to wet areas only if you can reach the breaker from a dry spot.
Shut off the water: the main valve, or the valve behind the toilet, sink, dishwasher or washer.
Photograph and video the water and damage before you clean up.
Move furniture, rugs and valuables to a dry area and mop up what you safely can.
Wet drywall, carpet and pad can start growing mold in 24 to 48 hours, so get drying started quickly.

Fire

Call 911 for any active fire. Get everyone out and stay out.
Do not turn on power, gas or water until the fire department or a qualified pro says it is safe.
Photograph the damage before anything is moved or thrown away.
Secure openings: broken windows, doors and roof holes may need board-up or tarps.
Call your insurance company and ask what temporary housing help your policy includes.

Smoke

Do not wipe or scrub soot on walls, ceilings or upholstery. It smears and can set stains.
Do not run the furnace or AC until a pro checks it, because ducts can spread soot.
Open windows for fresh air if it is safe to do so.
Throw out food, medicine and cosmetics that were exposed to heat or smoke.
Photograph smoke staining before cleaning and keep damaged items for the adjuster.

Insurance claim help

Claim basics

Photograph everything before cleanup. Take wide shots and close-ups of the damage, plus damaged items and model numbers.
Call your insurer and get a claim number. Write down who you talked to and when.
Prevent further damage and keep receipts. Most policies expect reasonable steps like shutting off water, tarping or board-up. Save receipts for supplies, emergency work and hotel stays.
You can choose your own contractor. Your insurer may suggest one, but the choice is usually yours.
Ask about your coverage. Sudden losses like a burst pipe are often covered. Gradual leaks, flooding from outside, and mold may be limited or excluded. Ask your agent what your policy says.

This is general information, not legal or insurance advice. Your policy and your insurer decide what is covered.

Questions to ask any restoration company

Are your technicians IICRC certified for this type of work?
Are you registered as a contractor in Idaho? Can I see the registration number?
Are you insured, and can you send proof?
Will I get a written estimate before work starts?
Who bills the insurance company, and what will I owe out of pocket?
How will you document the damage and drying for my claim?

Services

Water Damage Restoration

Standing water, soaked carpet or a leaking appliance? Fast extraction and drying limits damage to floors, walls and cabinets.

Fire Damage Restoration

After a house or kitchen fire, get help with cleanup, debris removal, securing the property and rebuilding.

Smoke & Soot Cleanup

Smoke and soot spread far beyond the fire. Cleaning, odor removal and air scrubbing help make the home livable again.

Burst & Frozen Pipe Cleanup

Frozen or burst pipe flooded the house? Get the water out and the structure dried before mold starts.

Mold Remediation After Water Damage

Moisture left after a leak or flood can grow mold within days. Get it assessed and removed.

Emergency Board-Up & Tarping

Broken windows, doors or roof openings after a fire or storm? Get the property secured and weather-tight.

Storm & Wind Damage Repair

Wind, hail or a fallen tree opened up the roof or walls? Get emergency roof tarping, board-up and storm repairs.

Trauma & Biohazard Cleanup

After an unattended death, crime or serious injury, trained technicians can safely and discreetly clean and restore the space.

Rebuilding & Reconstruction

After cleanup and drying, get walls, floors, roofing and systems rebuilt, with permits and insurance paperwork handled.

How it works

Fill out the form with what happened.
Your request goes to an independent local restoration company.
They call you back to inspect and give an estimate, and can document damage for your insurance claim.

Areas served

We take requests from across the Treasure Valley and nearby: Boise · Nampa · Meridian · Eagle · Star · Kuna · Caldwell · Middleton · Emmett · Parma · Homedale · Melba · Fruitland & Payette · Garden Valley, plus Garden City, Notus, Wilder, Greenleaf and other nearby towns. See all service areas. Outlying towns may have longer response times.

Frequently asked questions

Are you a restoration contractor?

No. We are a referral service operated by Harvest & Barrel LLC. Your request is passed to an independent local restoration company, which does the work and sets its own prices.

Do restoration companies work with insurance?

Most fire, smoke and water claims go through homeowners insurance. Restoration contractors commonly document damage and communicate with your adjuster. You can choose your own contractor.

How fast should water damage be dried?

As soon as possible. Mold can begin growing within 24 to 48 hours on wet materials.

Is there a cost to request help?

No. Submitting a request is free. Ask the contractor about inspection and estimate fees when they call.

Fire, Smoke & Water Damage Restoration in Boise & Nampa